| 2001 Ignition Catalog | STI Spark Transfer International | |||||
| Click Here to Exit Catalog | ||||||
| KARLYN'S POLICIES | ||||||
| PRICES: | ||||||
| All prices are NET (F.O.B. Southfields N.Y.), and are subjected to change without notice. | ||||||
| OPEN ACCOUNT: | ||||||
| An account may be opened after approval in writing of three trade and one bank reference supplied by the customer. Although | ||||||
| every effort will be made to expedite inquiries, delays may be encountered due to the lack of timely response from references. | ||||||
| TERMS: | ||||||
| Terms for products represented by a sales agency are 2% 10 days or net due on the 30th. No orders will be shipped if your | ||||||
| account goes over 60 days. There is a $10.00 handling fee on all returned checks. | ||||||
| BACK ORDERS: | ||||||
| Out of stock items will be shipped when available unless the customer requests “No Back Orders”. | ||||||
| PLACING ORDERS: | ||||||
| We pride ourselves on same day shipping. The earlier you call, the better the chances are of having your order leave here the | ||||||
| same day. | ||||||
| All special orders will have a $5.00 handling charge and UPS fee. | ||||||
| NO RETURNS will be accepted on special ordered items. | ||||||
| FREIGHT: | ||||||
| 1) | UPS ZONE #2 to #6 | |||||
| Freight will be prepaid on all STI packaged wire set orders of $750 or more. | ||||||
| For other products or other products mixed with STI wire sets, freight will be prepaid on all orders of $1500 or more. | ||||||
| 2) | UPS ZONE #7 & #8 | |||||
| Freight will be prepaid on all STI packaged wire sets of $1000 or more. For other products or other products mixed | ||||||
| with STI wire sets, freight will be prepaid on all orders of $2000 or more. | ||||||
| SHIPPING CLAIMS: | ||||||
| All orders are verified and expertly packed before shipping. Check receipt of goods carefully and note damaged or missing | ||||||
| cartons on Bill of Lading or UPS Driver’s Delivery board. Damaged cartons must be retained by you for UPS inspection. | ||||||
| Without the damaged cartons, UPS will not honor the claim. Claims must be filed with the carrier within ten days. | ||||||
| We are not responsible after freight company accepts shipment from us, although we will assist you wherever | ||||||
| possible. In the event you feel you were shorted on an item, please call Karlyn IMMEDIATELY. | ||||||
| All claims for error must be made within five days receipt of goods. | ||||||
| RETURNS: | ||||||
| The return of defective merchandise will NOT be accepted without an authorized return number from Karlyn Industries Inc. | ||||||
| 1) | STI WIRE SETS | |||||
| a) Limited Warranty – The Warranty Claim form included with each STI wire set MUST BE completed in FULL with an | ||||||
| explanation of the problem. This must be included with the STI wire set and sent freight prepaid to Karlyn Industries Inc. | ||||||
| Upon inspection of the returned set and compliance of the Warranty, a replacement set or credit will be issued for the set(s) only. | ||||||
| b) New Parts – No merchandise will be accepted without an authorized return number from Karlyn Industries Inc. A list of items | ||||||
| requesting return must be faxed to Karlyn Industries before a return number will be issued. All items must be returned freight | ||||||
| prepaid within 30 days from date of the invoice. Items must be in original packing and in resalable condition. (Never Installed!) | ||||||
| Customers will be allowed an annual return not to exceed 3% of their previous years purchase. Credit will be issued at the | ||||||
| price it was purchased less a 15% restocking charge. All returns must be preapproved by Karlyn and an offsetting order | ||||||
| of equal amount must be placed in the same month as the return. | ||||||
| 2) | OTHER PARTS | |||||
| The return of defective merchandise will NOT be accepted without an authorized return number from Karlyn Industries Inc. | ||||||
| Replacement, exchange or credit will be entirely at the discretion of Karlyn Industries Inc. NO LABOR REIMBURSED! | ||||||
| A 10% restocking charge will be applied to all NEW ITEMS, with the exception of Karlyn error. | ||||||
| PRINTING ERRORS | ||||||
| Our catalog and price sheets have been prepared as carefully as possible. Karlyn Industries Inc. does not accept responsibility | ||||||
| for any error in contents or pricing. | ||||||
| B | ||||||